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TERMS of USE

Acceptance


This website (the “Site”) and all written and other materials and services made available through the Site and/or via the Site, including, without limitation, any photographs, images, illustrations, audio clips, video clips, e-books, and information via email, social media, audio, teleconference, webinars, courses, programs and memberships (collectively, the “Material”) is owned and operated by [insert] (“[insert]” “we”, “us”).  [Insert] is in the business of providing [insert]. 

 

By accessing and using the Site you are indicating your acceptance to be bound by this Terms of Use, the Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site.

 

[Insert] reserves the right to change these Terms of Use or to impose new conditions on the use of the Site, from time to time, in which case we will post the revised Terms of Use on this Site. By continuing to use the Site after such changes have been posted, you accept the Terms of Use, as modified.

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You must be at least [insert] years of age to use the Site and Material. By accessing the Site and by agreeing to this Agreement you warrant and represent that you are at least [insert] years of age. 

 

Intellectual Property and License for Use


This Site and all the Material available on the Site are the property of [insert] and/or its affiliates or licensors, and are protected by copyright, trademark, or other intellectual property laws.

 

The Site is provided for your informational, non-commercial, and personal use only as authorized under these terms.  You may not use the Site or the Material available on the Site in a manner that constitutes an infringement of [insert]’s rights or that has not been authorized by [insert]. More specifically, unless explicitly authorized in these Terms of Use or by [insert], you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any Material. You may, however, download, store and/or print single copies of the Material for your personal, non-commercial use, provided that you maintain all copyright and other proprietary notices.


Disclaimers


The Site is provided “as is”. While [insert] endeavors to provide information that is correct, accurate, current and timely, we make no representations, warranties or covenants, express or implied, regarding the Site, including, without limitation, no representation, warranty or covenant that (i) the Material will be accurate, complete, current, reliable, timely or suitable for any particular purpose; (ii) that the operation of the Site will be uninterrupted or error-free; (iii) that defects or errors on the Site or in the Material will be corrected; and (iv) that the Site will be free from viruses or harmful components.

 

Relationship with Health Care Practitioners [remove this paragraph if it does not apply]


You understand and agree that [insert] contracts with health care practitioners (“Practitioners”) to provide certain services to you.  [insert] is the provider of certain administrative services to the Practitioners and provides access to a platform in order to facilitate the services between you and a Practitioner.  [Insert] does not provide professional medical services itself and does not provide medical advice, diagnosis, or treatment. You understand and agree that if you engage in a relationship with a Practitioner, the Practitioner is responsible for their professional services and compliance with the requirements applicable to their profession and/or license. Any information or advice you receive from a Practitioner comes from them alone, and not from [insert].

 

Medical Disclaimer - No Medical Advice


The information and content provided on the Site and in the Material is for general educational and informational purposes only and is not professional medical advice, diagnosis, treatment or care, nor is it intended to be a substitute therefor. 

 

If you have any concerns or questions about your health, always seek the advice of a doctor or other qualified health care professional.  Do not disregard, avoid or delay in seeking medical advice or treatment from your health care professional because of something you have read on this Site or in the Material.

 

Always consult with your doctor or other qualified health care professional before embarking on a new treatment, or regarding any nutritional or herbal supplements to evaluate if they could adversely affect or react with any medications or pre-existing conditions.

 

Do not use this Site or the Material for medical emergencies. If you think you have a medical emergency, consult with a doctor or other qualified health care professional immediately. 

 

Under no circumstances should you attempt to self-diagnose or treat based on anything you have seen or read in the Material.

 

The use of any information provided on/from this Site is solely at your own risk.

 

You acknowledge and agree that the presentation of information on the Site or in the Material does not establish a doctor-patient relationship between you and [insert].   You further acknowledge that entry into any educational course, program, or membership made available via the Site does not establish a doctor-patient relationship between you and [insert].

 

No Endorsements


Unless specifically stated, [insert] does not recommend nor endorse any specific tests, health care professional, products, procedures, opinions, or other information that appears or may be advertised on the Site.  Reliance upon the information provided on the Site is solely at your own risk. 

 

Linking


The Site may contain links to third-party websites and/or information. These links are provided solely as a convenience to you and not as an endorsement by [insert] of any third-party website or the content thereof. Unless expressly stated, [insert] does not operate any third-party website linked to the Site and is not responsible for the content of any third-party website, nor does it make any representation, warranty or covenant of any kind regarding any third-party website including, without limitation, (i) any representation, warranty or covenant regarding the legality, accuracy, reliability, completeness, timeliness or suitability of any content on such third-party websites; (ii) any representation, warranty or covenant regarding the merchantability and/or fitness for a particular purpose of any third-party websites or material, content, software, goods, or services located at or made available through such third-party websites; or (iii) any representation, warranty or covenant that the operation of such third-party websites will be uninterrupted or error free, that defects or errors in such third-party websites will be corrected, or that such third-party websites will be free from viruses or other harmful components.

 

 

Interactive Features


The Site may include a variety of features, such as chat rooms, bulletin boards, web logs, social media services, and email services, which allow feedback to us, real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on bulletin boards, web logs, chat rooms, and other public posting areas on the Site, or sent via any email services, or connected to Material from the Site, lies solely with each user and [insert] accepts no responsibility for same.  [Insert] does not control the messages, information, or files that you or others may provide through the Site and accepts no liability for same. 


[Insert] may host message boards, chats and other public forums on or made available through the Site. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, chats or other public forums in the future. [Insert] or its designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Under no circumstances will [insert] be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of [insert]or any of its subsidiaries or affiliates.

[Insert] has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on or made available through the Site. However, you acknowledge and agree that [insert] has the absolute right to monitor the same at our sole discretion. In addition, [insert] reserves the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third-party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

 

Program Information


Information relating to educational courses, programs, and memberships made available by [insert] is set out on the Site and via additional terms and conditions specific to the course, program, or membership.

 

Registration


To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, postal/zip code, and country. In addition, if you elect to sign-up for a particular feature of the Site you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.

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No Guarantee of Success


In purchasing or subscribing to any aspect of the Site, [insert] does not give any assurance or warranty as to any particular results or success relating to the information contained in the Material.

 

 

Limitation of Liability 


In no event shall [insert], its officers, directors, employees, agents, licensors, contractors, and their respective successors and assigns be liable for damages of any kind, including, without limitation, any direct, special, indirect, punitive, incidental or consequential damages including, without limitation, any loss or damages in the nature of, or relating to, lost business, medical injury, personal injury, wrongful death, inaccurate information, improper treatment or any other loss incurred in connection with your use, misuse or reliance upon the Site or the Material, regardless of the cause and whether arising in contract, tort, or otherwise. The foregoing limitation shall apply even if [insert] knew or ought to have known of the possibility of such damages.

 

[Insert] also expressly disclaims any and all liability for the acts, omissions and conduct of any third-party user of the Site or Material, or any advertiser or sponsor of the Site.  Under no circumstances shall [insert], its officers, directors, employees, associates, agents, licensors, contractors, and their respective successors and assigns, be liable for any injury, loss, damage (including direct, special, indirect, punitive, incidental or consequential damages), or expense arising in any manner whatsoever from (i) the acts, omissions or conduct of any third-party; and (ii) any access, use, reliance upon or inability to use any materials, content, goods or services located at, or made available at, any website linked to or from the Material, regardless of the cause and whether arising in contract, tort, or otherwise. The foregoing limitation shall apply even if [insert] knew or ought to have known of the possibility of such damages.

 

Indemnification


You agree to indemnify and hold [insert] and its affiliates, directors, officers, employees, agents, contractors, suppliers and licensors, as applicable, harmless from and against any liabilities, losses, damages or costs, including legal fees and expenses on a solicitor-client basis, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your use of the Site and Material or your breach of any obligation, warranty, representation or covenant set forth in these Terms of Use, to the full extent permitted by applicable law.
 

Fees and Purchase Terms


You agree to pay all fees or charges in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. By providing [insert] with your credit card number and associated payment information, you agree that [insert] is authorized to immediately invoice you for all fees and charges due and payable to [insert] hereunder and that no additional notice or consent is required. 

 

By purchasing the Material (including, but not limited to courses, programs, and memberships), you understand and agree that all sales are final and no refunds will be provided.

 

Termination


[Insert] may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to the Material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Use, shall survive.

 

Governing Law and Jurisdiction


You agree and hereby submit to the exclusive and preferential jurisdiction of the courts of [insert] with respect to all matters relating to your access and use of the Site as well as any dispute that may arise therefrom and that the applicable law shall be the law of [insert].

 

Waiver


Any consent by [insert] to, or waiver of, a breach of this Agreement, which you have committed, whether express or implied, shall not constitute a consent to, or waiver of any other, different or subsequent breach.

 

Severability


The invalidity or unenforceability of any provision of this Agreement or any covenant contained herein shall not affect the validity or enforceability of any other provision or covenant contained herein and any such invalid provision or covenant shall be deemed severable from the rest of this Agreement.

 

Last updated: 2024.

Privacy Policy

This website (the “Site”) and all written and other materials and services made available through the Site and/or via the Site (the “Material”), is owned and operated by [insert] (“[insert]”, “we”, “us”).  [Insert] is in the business of providing [insert].

Your privacy is important to us.  This Privacy Policy governs our online information collection practises. Specifically, it outlines the types of personal information that we gather about you while you are using the Site, and the ways in which we use and disclose this information. 

Please read this Privacy Policy carefully. By visiting and using the Site, you consent to the collection, use, disclosure, and retention of your personal information as set out in this Privacy Policy. This Privacy Policy is a part of our Terms of Use, so by accepting the Terms of Use you are also consenting to the use and disclosure of your personal information as outlined in this Privacy Policy. 

This Privacy Policy does not apply to any information you may provide to us or that we may collect offline and/or through other means.  This Privacy Policy also does not apply when you engage with one of our health care practitioners (“Practitioner”) in a professional relationship.  For greater certainty, this Privacy Policy does not apply to medical charts, appointment history or other patient data (collectively, “Patient Data”).  Patient Data is collected from you when you visit a Practitioner. Practitioners are responsible for complying with laws and regulations governing the use of Patient Data, and for determining the legal basis for such use.

Your Consent

When you provide us with your personal information, you consent to our collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and as otherwise permitted by law.

Personal Information

"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number, or e-mail address.

Collection of Your Personal Information

We may collect personal information that you voluntarily supply to us online while using the Site, including when you purchase products or services from us.  You can choose not to provide certain requested personal information, but then you may not be able to purchase products or services, or access or use certain features of the Site.  Personal information may include the following:

- Personal details such as name, country of residence, date of birth.
- Contact information such as email address, phone number, address.
- Payment information such as credit card information.
- Any other information you willingly submit to us. 

Use of Your Personal Information

[Insert] uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of our products and services; (b) to provide you with information regarding our announcements, promotions, upcoming events, new products, and special features; (c) to facilitate transactions and process orders and payments for products and services purchased by you; (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer our relationship with you; (e) to personalize and improve your experience while visiting the Site; (f) to administer and facilitate your participation in questionnaires; (g) to administer and facilitate your participation in contests and promotions; (h) to create and manage your account; and (i) to develop, deliver, and improve our products, services and advertising.

[Insert] may use personal information to create non-personal information, and we may then use, disclose, transfer, and retain the non-personal information in accordance with this Privacy Policy. Non-Personal Information is information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.  We may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever.

Cookies and Other Technologies

We may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags to assist us to improve products and services, advertising, and user communications and experience.

You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of our Site.

We may use web beacons, pixel or gif tags, and action tags to confirm that e-mail messages have been delivered and opened. You may opt-out of receiving e-mails in accordance with this Privacy Policy.

Information provided by cookies and other similar technologies may be collected and processed by us or by our third-party service providers.

Third-Party Analytics and Ad Serving Services 

We may use certain third-party analytics and/or ad serving services on our Site. The providers of these services may independently collect, use, and disclose your IP address and the general location of the IP address, together with information about your visits to this Site in accordance with their own privacy policies. These services may use their own cookies and other data collection technologies. They may use this information in order to improve your experience, to gain a view of how people are using websites that they service so that improvements can be made, and as otherwise permitted in their privacy policies.  We encourage you to review their respective privacy policies.

Disclosure of Your Personal Information

We may disclose your personal information with service providers who assist us in operating our Site and conducting our business, for example website hosting partners, payment processing services, customer communications, data processing and data management, marketing, and advertising services. We require our service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.  Our service providers may have their own privacy policies and we encourage you to review their respective privacy policies.

We may disclose your personal information if required to do so by law or subpoena. If we are required to disclose personal information without your consent, we will not disclose more information than is minimally required in the applicable circumstances.

Social Networking and Similar Situations

When you use certain aspects of our Site or other services, or post information to other social networking sites (e.g., there may be links to our social media pages or you may be able to join a member group), the personal information that you post or share in connection with these third-party sites is visible to other persons and can be read, collected, used and disclosed by other persons, including to send unsolicited messages. In such a case, you will be leaving our Site and going to the third-party's website. Any information provided to such third-party social networking sites and other sites is governed by their own privacy policies, which we encourage you to read on the applicable site. You are solely responsible for the personal information that you choose to post or share in those situations. We cannot be responsible for any third-party use of such information.  The use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. Please be careful when disclosing your personal information in those situations.

Retention, Location, and Protection of Your Personal Information

We will retain your personal information for as long as it remains necessary or relevant for the purposes we have identified in this Privacy Policy or as permitted/required by applicable law. 

We will store and process your personal information in Canada, the United States, and other countries. The laws of other countries regarding the collection, use, disclosure, and retention of personal information may be different from the laws of Canada and the United States, and their laws may be different from the laws of your country. The disclosure of your information in accordance with this Privacy Policy may result in your personal information being transferred outside of Canada, the United States, or your country.

We use reasonable safeguards to protect your information from unauthorized access, collection, use, and disclosure.  While we use reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, we cannot guarantee absolute security of your personal information.

 

Other Matters

 

Personal Information of Children 

[Insert] does not knowingly collect personal information from children who are under [insert] years of age. Please immediately contact us at the email address noted below if you believe that we have unintentionally collected personal information from a child under [insert] years of age. If we learn that we have inadvertently collected the personal information of a child under [insert] years of age, we will use reasonable efforts to delete that information from our systems.

 

Other Websites/Online Services 

The Site may include links to other websites and provide access to products and services offered by third-parties, whose privacy policies we do not control. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

Unsubscribing to Newsletters and Messages

All of the marketing and promotional emails that are sent to you by [insert] include an unsubscribe link in them. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in email communication that we send to you.

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Policy Changes

This Privacy Policy is subject to change at any time.  If we make changes to this Privacy Policy, such changes will be posted here. Your continued use of the Site indicates your acceptance of the Policy. 

 

This Privacy Policy was last updated [insert].

 

Questions
If you have any questions about this Privacy Policy or the contents thereof, email [insert].

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